Information you provide when you visit our website as a prospective or current Datamotive customer or partner
A Note About Children
Datamotive does not intentionally gather Personal information about visitors who are under the age of 13.
Types of Data We Collect
Personal informationInformation You Provide to Us
Datamotive collect Personal information from you, such as first and last name, phone number, zip code, e-mail, professional title, company name, and password, when you purchase products, register to receive information, or post a comment on our blog. In addition, we (or our third-party credit card or payment processor on our behalf) will collect personal information including your credit card number or account information when you purchase Products or services on our website. We also retain information on your behalf, such as the personal information described above and any correspondence or blog comments. If you provide us feedback or contact us via e-mail (e.g., in response to an employment opportunity posted on our website), we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us, such as a resume.
When you participate in one of our surveys, we may collect additional profile information such as your name, phone number, address, and e-mail address. When you post comments on our blog, the information contained in your posting will be stored on our servers and other users will be able to see it. To request removal of your personal information from our blog or community forum, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. We also collect other types of personal informationPersonal information that you provide to us voluntarily, such as operating system and version, information about your application and operating environment, and other requested information if you contact us via e-mail regarding support for the Products). We may also collect personal information at other points in our website that state that personal information is being collected.
InformationPersonal informationCollected via Technology
Like most Internet services, we automatically gather information about you or your device and store it in log files each time you visit our website or access your account on our network.
We use local shared objects, also known as Flash cookies, to serve you video content. Third Parties, with whom we partner to provide these features on our site, use Flash cookies to collect and store information.
Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here.
Personal information Collected by Third Parties
Datamotive may receive Personal information about you from other sources like telephone or fax, from companies that provide our Products or services by way of a co-branded or private-labelled website, companies that offer their products and/or services on our website, or companies that provide services (such as payment processing services) in connection with our website (“Partner Companies”). Our Partner Companies may supply us with Personal information, such as your name and e-mail and mailing address information, in order to help us establish the account or fulfil orders.
Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. When you click on such a link, you will leave our site and go to another site. During this process, a third party may collect Personal information or Anonymous Data from you.
Use of Your Personal information
In general, Personal information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. Datamotive uses your Personal information in the following ways: to facilitate the creation of and secure your account on our network; identify you as a user in our system; provide improved administration of our website, Products, and related services; improve the quality of experience when you interact with our website, Products, and related services; send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created; send you administrative e-mail notifications, such as security or support and maintenance advisories; respond to your inquiries related to employment opportunities or other requests; send promotional communications; provide you with hardcopy or electronic newsletters, or surveys; send upgrades and special offers related to our Products and related services and for other marketing purposes of Datamotive, should you request to receive such communications from us; make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback.
We may create Anonymous Data records from Personal information by excluding information (such as your name) that make the data personally identifiable to you. We use this Anonymous Data to analyse request and usage patterns so that we may enhance the content of our Products and services and improve site navigation. Datamotive reserves the right to use for other purposes and to disclose Anonymous Data to third parties in its discretion.
Disclosure of Your Personal Information
Datamotive may share your Personal information with third parties to provide technical support or to provide specific services, such as hosting of your applications, communicating with you via live chat software or payment processing for purchases.
Regardless of any choices you make regarding your Personal information (as described below), Datamotive may disclose Personal information if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Datamotive; or (b) protect or defend the rights or property of Datamotive or users of the Products or related services.
If Datamotive is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Except as otherwise stated in this policy, we do not sell, trade, share, or rent the Personal information collected from our services to third parties other than as outlined in this policy. You expressly consent to the sharing of your Personal information as described in this policy.
Your Choices Regarding Your Personal information
You may change any of your Personal information in your account by editing your profile within the registration portion of our website or by sending an e-mail to us at the e-mail address set forth below. You may request deletion of your account information by us by sending an email to email@example.com, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). We will respond to access to Personal information within 30 days. When we delete account information, it will be deleted from the active database, but may remain in our archives. We will otherwise retain your information for as long as your account is active or as needed to provide you services as well as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you want your testimonial removed please contact us at firstname.lastname@example.org.
If an account/profile was created without your knowledge/authorization, please contact us at email@example.com to request removal of the profile.
Social Media Features and Widgets
Your California Privacy Rights
Our customers who are California residents may request and obtain from us once a year, free of charge, certain information about the Personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of Personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to firstname.lastname@example.org
Information Related to Data Collected for our Clients
Datamotive processes information under the direction of its Clients, and has no direct relationship with the individuals whose personal information it processes. Datamotive works with its Clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.
We collect personally identifiable information such as first and last name, phone number, zip code, e-mail address, professional title, company name, and password from our Customers.
We use this information to respond to requests that you make, or to aid us in serving you better. Datamotive uses your Personal information in the following ways: to facilitate the creation of and secure your account on our network; identify you as a user in our system; provide improved administration of our website, Products, and related services; improve the quality of experience when you interact with our website, Products, and related services; send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created; send you administrative e-mail notifications, such as security or support and maintenance advisories; send promotional communications; provide you with hardcopy or electronic newsletters, or surveys; send upgrades and special offers related to our Products and related services and for other marketing purposes of Datamotive, should you request to receive such communications from us; make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback.
Datamotive collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal information it processes. Datamotive works with its Clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.
Datamotive collects information for our clients, if you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly. If you are a Client and would like to update your account please email us at email@example.com.
Access to Data Controlled by our Clients
Datamotive has no direct relationship with the individuals whose personal information it processes nor does it store the information provided to the Customer. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Datamotive’s Client (the data controller). If the Client requests Datamotive to remove the data, we will respond to their request within 30 business days.
Types of Application Data We Collect
Datamotive collects Application Data when our Products are deployed in your applications. “Application Data” means data about the performance of your application, system data (such as version data, names of plug-ins, etc.) about the environment in which your application is operating, data about transactions in your application (“Transaction Data”), stack traces and source code snippets for certain classes of errors, and other similar data related to your application.
Use of Your Application Data
Application Data we may collect is primarily used to display application performance information back to the Client. It is also used by Datamotive personnel to answer questions that customers may have about their account and to develop and improve our products. Datamotive may also aggregate Application Data across multiple accounts and use this data to create and publish industry benchmarks or comparative application performance metrics. No Individual Transaction Data is collected by Datamotive. Users have the option of changing the configuration of Datamotive’s products so that all collected information can and can not be obfuscated. Clients will also have the option of disabling collection of certain types of Application Data collected through our Products and services, which you may exercise by following the instructions in the user manual for the applicable Product or service.
Disclosure of Your Application Data
Datamotive may share your Application information with third parties to provide technical support or to provide specific services, such as hosting of your applications.
We may enter into agreements with Partner Companies such as hosting companies or other services providers. A Partner Company may want access to Application Data that we collect from its customers. As a result, we may provide your Application Data to a Partner Company on a confidential basis in order assist the Partner Company in providing customer support. Because we do not control the privacy practices of our Partner Companies, you should read and understand their privacy policies.
Datamotive may disclose Application Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Datamotive; or (b) protect or defend the rights or property of Datamotive or users of the Products or related services.
Except as otherwise stated in this policy, we do not disclose the Application Data collected from our services to third parties without consent from you. You expressly consent to the sharing of your Application Data as described in this policy.
Security of Your Application and Personal information
Datamotive is committed to protecting the security of your Application Data and Personal information. We use a variety of industry-standard security technologies and procedures to help protect your Application Data and Personal information from unauthorized access, use, or disclosure. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that Datamotive cannot fully eliminate security risks associated with Application Data and Personal information and mistakes and security breaches may happen. If you have any questions about security on our Web site, you can contact us at the information below.
Datamotive Technologies Pvt. Ltd.
4B, Dhanashri Soc., Karvenagar, Pune – 411052, Maharashtra, India